Enduring Malaise: How the De-Unionization of the American Workplace Turned the Working Class into the Working Poor
Tammy Wilder
Writer's comment: When I began reading the two texts I chose for this assignment, Rivethead and Nickel and Dimed, I had intended on writing what I thought would be a relatively straightforward comparison of the authors’ experiences as members of the working class during the 1970s and the 1990s. What struck me as I read further was how Hamper’s and Ehrenreich’s work experiences significantly differed from one another in ways that seemed to reveal a great deal about American labor trends of the last 35 years. In trying to comprehend what had happened within the overall shift from manufacturing jobs to service work that had, by the 1990s, so substantially weakened the ability of the working class to take home decent paychecks even when the economy was strong, I concluded that the simultaneous decrease in union representation had a major impact. I’ve long had a personal interest in how to improve the lives of the working poor, and writing this essay allowed me to be able to place the frustrations of the modern low-wage worker within a broader context. Coming from the working class town of Aberdeen, Washington, where nearly every adult I knew was in the union, and as someone who spent her twenties toiling away at countless minimum wage service jobs, it also helped me to better understand the forces that shaped me.
—Tammy Wilder
Instructor's comment: This essay is prime evidence of why I believe Tammy Wilder to be one of the best students I have ever taught. The paper—assigned in a large, 200-student lecture course—required the students to write an essay comparing a secondary and a primary source on an issue in post-1945 U.S. history. The students could choose books on the women’s movement, civil rights movement, Vietnam War, or labor movement. It is easy for students to fall into the trap of writing a descriptive rather than an analytical essay. Tammy, however, not only avoided this problem but came up with a persuasive and provocative analysis of the decline of organized labor in the United States. I was so impressed by her work that I agreed to supervise her extended, individual research project the next quarter on the black power protests at the 1968 Olympics. I only wish that I could persuade her to attend graduate school!
—Kathryn Olmsted
In
1979, President Jimmy Carter, addressing the profound sense of malaise
felt by many Americans during the late 1970s, urged them to simply
“have faith in each other . . . and faith in the future of this
nation.” The faith he asked of people at the time would become
increasingly difficult for the working class to sustain in the decades
that followed. The 1970s ushered in an era of escalating disparities
between the rich and the poor, as the poor got poorer and more members
of the working class found themselves living below the poverty level.
Even during the brief periods of relative economic prosperity that
would come in the early 1980s and 1990s, millions of working class
Americans found it more and more of a challenge to provide for their
families, much less to establish a foundation for upward mobility. Not
only would their faith in one another be tested as employers
increasingly enforced sharp distinctions between management and labor
and advanced those who showed more loyalty to management than to fellow
workers, but also their faith in the future of the nation would be
challenged by the stark reality that having a full time job no longer
guaranteed or even contributed to the opportunity to avoid or emerge
from poverty. It is not insignificant that a trend toward the
de-unionization of the American workplace has accompanied the
increasing disparities in income, education, and health care between
the wealthy and the poor. The shift away from well-paid unionized
manufacturing jobs to non-union, low wage service work in the past
twenty years has allowed profit-minded employers, who in this era of
globalization have little incentive to provide their non-union
employees with strong measures of job, health, or financial security,
to increasingly exploit and repress the working class. Through the
compelling stories of Ben Hamper and Barbara Ehrenreich, we are able to
see how this trend has served to discourage the working class from
having faith in their neighbors and hope for their own futures. There
was the time-and-a-half money. There was the second-shift premium
bonus, and there were frequent cost of living adjustments. It seemed
like every time I turned around the paymaster was stuffing another wad
of currency into my waist-band. . .
Ben Hamper began working at General Motors (GM) in Flint,
Michigan, with the belief that the job was his birthright. For decades
the factories in Flint had provided relatively secure and well-paid,
although dangerous and typically tedious, jobs for a large percentage
of residents, including Hamper’s father and grandparents. The labor
strikers against GM in 1937 had ultimately secured for later
generations more employee control in the company, with their demands
for commensurate pay rates, overtime pay, benefits, seniority rights,
and safer working conditions. In Rivethead: Tales from the Assembly
Line, Hamper tells how he obtained a job with GM just as the mid-1970s
recession eased and demand for new cars and trucks was on the rise.
GM’s prosperity during 1977 translated to more income and security for
its beleaguered workers, largely as a result of prior union
negotiations:
Even when GM began to lay off its workers in 1979, largely as a result
of foreign competition and task automation, unemploy-ment insurance,
union supplemental pay, and Carter’s Trade Readjustment Act provided
them with adequate means to support themselves until GM rehired them
(73). Following the economic policies established by the Reagan
Administration, however, neither corporate prosperity nor governmental
goodwill would again reach the pockets of the working class. By the
time Reagan took office in 1980, manufacturing jobs such as Hamper’s
had already become vulnerable, though Reagan’s new fiscal policies
sparked vigor in the trend. In pre-vious decades, according to William
H. Chafe, in The Unfinished Journey: American Since World War II, jobs
requiring skilled labor had expanded at a rate far below that of
unskilled, service-oriented work (434). A rise in the automation of
skilled, well-paid work, a relative proliferation of low wage unskilled
jobs, increasingly sharper distinctions between management and labor,
and the calculated employer efforts to “displace workers, destroy
unions, and limit, whenever possible, labor participation in management
decisions” all led to a surge in worker discontent (434). Productivity
and overall union membership declined while addiction and absenteeism
swelled among the ranks of the working class (435). Yet even with their
job security severely threatened by constant layoffs and reassignments,
the union retained for employees such as Hamper some measure of control
and recourse to unfair management practices. As a result of
union-negotiated laws regarding seniority, a vindictive manager’s
attempt to deceptively place him in an unwanted job failed when Hamper
demanded that his “committee man” negotiate his position (Hamper 107).
However, the representation of the worker in negotiations with
management was being gradually eliminated as an available recourse to
exploitation as the trend toward de-unionization continued into the mid
1980s and 1990s. Morale deteriorated with Reagan’s policies; the
emotional investment employees had in their jobs was replaced by fear
and alienation. The faith in the system that had provided their parents
with a measure of security had been thoroughly shaken.
. . . Demand was so high that
the corporation would have surely had us working on Sundays if our
local union agreement hadn’t prohibited it. (Hamper 44, 45)
A brief respite from economic crisis occurred in 1983 with
a short term payoff for employers; yet, according to Chafe, the
policies that had appeared to be working and had created some optimism
certainly did not benefit those at the lowest end of the economic
spectrum the same way they benefited the already well-off (461). Thus
emerged a significant trend in U.S. eco-nomic history: corporate
prosperity and a rise in the American standard of living without a
simultaneous increase in the real incomes of the working class. In
fact, the wages of American workers actually declined over the course
of the 1980s as em-ployers began to chase higher profit margins by
attempting to decertify unions and by moving their businesses into the
suburbs or to non-unionized countries such as Mexico where they could
operate unencumbered by strict environmental or labor regulations. As
Hamper glibly explains, “Sooner or later we were all gonna scrape our
heads playin’ limbo with the equator” (166). The dwindling number and
relocation of well paying union jobs forced workers to accept lower
wages in one of the growing number of non-unionized service jobs that
had materialized closer to home. The wages were so low that half of the
new jobs created actually placed workers in poverty at the same time
that employers and owners experienced economic growth (Chafe 472). The
rich were prospering on the dire financial situation of the
decreasingly unionized working class.
By the time of the Bush Administration of 1988–1992 and
the subsequent Clinton Administration, union membership had declined as
the disparity between rich and poor grew. As William Chafe explains,
The 1980s and 1990s brought the most radical reallocation of wealth and
income in the twentieth century. The richest 5% of families benefited
enormously from Reagan’s tax cuts and growth of the economy. The top 1%
saw their wealth skyrocket. At the same time, the bottom 20% saw their
share of the national income and resources dwindle, while even the
middle class suffered a relative loss of income. (522)
Globalization, especially as manifested in the passage of Clinton’s
North Atlantic Free Trade Agreement, had made it easier for
corporations to relocate overseas and had increased the competition
from newly productive players in the global marketplace. As a result,
the job, health, and financial security of the American working class
plummeted, as did the oppor-tunities for the already destitute to
emerge from poverty. By the late 1990s, the policies that contributed
to keeping the working class poor were well established and had become
institutiona-lized with programs like welfare-to-work, which relieved
the government of some of its obligation to assist the poor by
mandating that welfare recipients get jobs or risk losing their
benefits (525). As Barbara Ehrenreich discovered, the non-union jobs
available to the unskilled work force barely provided them enough
resources to survive on, much less to lift them out of poverty. In 1998
Ehrenreich, a well-educated journalist, went on a quest to discover how
someone working at less than $8 an hour (which is 30% of the working
population) could survive when it took close to $9 an hour just to
afford a one-bedroom apartment, not including child care,
transportation, and other essential expenses (3). Her journey,
chronicled in Nickel and Dimed: On (Not) Getting by in America, could
hardly be equated with the genuine bleakness experienced by the
majority of the working poor, as the hearty bank account and
well-paying job that were hers to return to upon completion of the
project, and even the too-often rarity of a working automobile,
provided her with the kind of safety net that millions of working
people lack. Still, even though it is unfortunate that it took a token
adventure of an upper class white journalist to reveal to the world
what millions of people have intimately known their whole lives, her
compelling ground floor glimpse into a system in which 67% of those who
requested emergency food aid were employed helps explain how the trend
toward non-union service work that began in the late 1970s has proven
destructive to the working class faith in the possibility of a better
life (219).
The kinds of minimum wage jobs that Ehrenreich took, such as
waitress, housecleaner, and Wal-Mart clerk were not only demeaning and
physically exhausting, they also failed to provide a foundation from
which to move upward on the financial scale. Ben Hamper, during his
tenure as riveter for GM, had observed the tendency of laborers to get
stuck in their jobs: “We belonged. There were really no other
options—just tricky lies and self-soothing bullshit . . . we weren’t
going anywhere. That pay stub was like a concrete pair of loafers”
(48). In his view, he and his co-workers were immobilized by the
promise of consistently strong paychecks and unemployment insurance
during times of layoffs. By the time Ehrenreich began her foray into
low wage service work, the reasons for getting stuck in one’s job had
changed. Rising transportation costs and a growing distance between
residential areas and the workplace has severely limited the mobility
of poor workers; they tend to take and stay at jobs that may pay less
because the ones that pay better seem impossible to get, and this is
especially pronounced among parents who have child care needs (205).
In addition, as the cost of health care has increased and
employer-provided health insurance has decreased, workers with medical
bills, often due to injuries sustained on the job, can easily slide
into more debt. Housing is another major obstacle solidly in the way of
a better life for poverty-stricken employees. As Ehrenreich discovered,
the cost of housing makes it difficult to make ends meet, especially as
housing prices have risen while salary levels for unskilled work have
remained stagnant. She explains that “since the rich have become more
numerous, thanks largely to rising stock prices and executive salaries,
the poor have necessarily been forced into housing that is more
expensive, more dilapidated, or more distant from their places of work”
(199). Of course, the wages earned at these kinds of jobs are spent on
everyday survival and do not allow for much opportunity to save up—for
example—for a deposit on an apartment or a car, and certainly not for a
mortgage on a home. The fact that a full-time job in the non-union
service industry, or even two jobs, cannot provide any adequate measure
of finan-cial security, and that those holding such jobs are living in
their cars or motel rooms and requesting emergency food aid, as
Ehrenreich was forced to do, proves that the ability of the working
class to achieve financial stability is rapidly diminishing. It is
unreasonable to expect that they would continue to have faith in a
system that has placed them in poverty and doesn’t seem to want them to
get out. Working class solidarity and faith in fellow workers has been
equally tested over the years. In Hamper’s time, laborers were
routinely advanced when they expressed their loyalty to management as
opposed to solidarity with their fellow workers. Hamper, in his
typically colorful fashion, explains how GM “would promote a
boot-licker whose allegiance could be twisted by power and money, clear
his rap sheet, and send him back to his home base as a kind of in-house
spy” (207). The practice fueled resentment and mistrust among workers
and contributed to the sharpening distinctions between an increasingly
imper-sonal management staff and the employees. Fortunately, union
employees like Hamper had some recourse to unjust management practices
with their ability to call on their union representative to assist them
in discussing a problem or filing a complaint. By the late 1990s, this
practice of pitting employees against one another had flourished among
service-oriented corporations and the interpersonal barriers between
managers and workers had become more rigid. Without unions to represent
them, workers are now left on their own to negotiate problems, yet in
the modern workplace the employer holds all the power. Employees are
understandably reluctant to approach management with a problem since
they can be fired for just about any reason at a moment’s notice, or,
less dramatically, have their hours cut or their shift changed at the
will of management—with no recourse at all.
Corporate employers, of course, prefer it this way and have
gone to great lengths to keep the workplace union-free. Among more
obvious measures, such as overt threats and terminations of potentially
organizing employees, places like Wal-Mart have instituted strict
no-talking rules among em-ployees in their stores. Ehrenreich explains
that rules against talking “make it hard to air your grievances to
peers . . . or to enlist other workers in a group effort to bring about
change through a union organizing drive, for example” (209). Large
business owners have also adopted the widespread use of generic
personality tests in place of salary-negotiating interviews that assess
a potential employee’s inclination towards organizing and their
willingness to, among other things, turn in their co-workers for minor
infractions, remain loyal to management, and essentially willingly
suspend their own civil liberties. In addition, without union rules
regarding seniority and commensurate pay, for example, workers in the
same organi-zation are in competition with one another for arbitrarily
assigned shifts and hours. When management gets to decide who will
work, when, and for how long; and when it can change the rules every
week if it wants, employees are forced to deal with one another in
order to change shifts or coordinate time off. This sets the stage for
misunderstanding, resentment, and disunity. Unions provided some
measure of solidarity among workers in manufacturing jobs such as
Hamper’s. Without such unity the modern workplace has become more
internally competitive, less fair, more demeaning, and all of the power
has shifted to the employer who, under the laws of capitalism, is
concerned with equity and contentment only as they relate to the bottom
line. In a globalizing era when unskilled workers can easily be
replaced as soon as they appear troublesome or too expensive, and a
hefty profit margin can be well maintained even without providing
workers with a living wage and decent working con-ditions, the
solidarity among the working class, now the working poor, has weakened.
Carter’s 1979 ”malaise” speech likely resonated with the
millions of people who were feeling the economic pinch of the 1970s.
Unfortunately, the faith that he asked of those people would not be
restored in subsequent years, even during times of prosperity. Ben
Hamper and Barbara Ehrenreich have shown us that a destructive trend in
American labor and economic history was far from being the
responsibility of lazy, unmotivated workers and poor people, as some
have argued. The disparity between rich and poor increased as the rich
attained more wealth, the middle and working classes lost it, and the
already poor lost hope that they would ever get it. The decline in
union membership that accompanied the rising disparities cannot be
regarded as incidental. Deliberate attempts to bust unions and the
growth of jobs in industries that have gone to great lengths to avoid
the unionization of workers has contributed greatly, and perhaps even
in the main, to the inability of the working class to avert and the
poor to emerge from the increasingly repressive and exploitative ties
of poverty.
Works Cited
Charters, Ann. The Story and Its Writer: An Introduction to Short Fiction . Boston :
Bedford/St. Martin's, 1999. 343–405.
Conrad, Joseph. Heart of Darkness . Ed. Robert Kimbrough. New York : W.W.
Norton and Company, Inc., 1988 (first ed. 1899).